The Team @ Shyft

• MyCommunitySite is in need of a UX facelift
• Shyft, though mighty, is small in resources.
• Shyft has a list of issues they are aware of.
• Improving the usability of their website will save both Shyft and clients time.

Download The Shyft Interview

MyCommunitySite User Survey

• Are happy with MyCommunitySite, namely the customer service.
• 7/8 of survey respondents pay for the site to be managed by Shyft.
• All respondants at have reached out to Shyft for help with their site.
• Most consider themselves tech savvy.

View the User Survey

Our Game Plan

• Pinpoint areas of the site that suffer the most from bad user experience.
• Design and research ways to improve those areas, without losing the integrity of existing features.
• Keep Shyft's company size and resources in mind at all times.
• Don't fix what isn't broken