Add a join link to the main heading of the website for higher visibility.
We removed several steps in the sign up process, streamlining joining to three steps. Changes to the initial sign up page were made based on usability testing, focusing on adding information in order to reduce user error.
Introducing the user to the site building interface through a short series of set up screens acts as an informal tutorial and guides the user through the minimum requirements to get their website in accordance with Florida regulations.
Adding notifications to the dashboard helps users avoid errors and stay informed, as well as keeps track of updates, schedules and association requirements.
We designed a more flexible, guided experience with CSV file column matching and tooltips, similar to current interfaces used in the market today.